quellabicycle.com

4.3
4.3 Based on 101 reviews

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Shinkayui56
Just a clarify a review that was…

Just a clarify a review that was written on my behalf by my sonThere was 2 bikes, the damage from the first bike was, the chain was thinner than any chain I have seen on any bike apart from a racer, which had to be replaced within 3 months, their was a complete crack that lead to separation of the frame on the rear cog.Near the axle the frame was 95% completely cracked.There was no warning.The replacement bike I changed the chain at the shop, the rear wheel spindle went within 3 months the complete wheel had to be replaced as the shop could not remove the spindle.The right crank completely cut away from the body of the bike.This bike was less then a year old.Quella offered to repair the bike I threw it away and brought a new bike that’s how dangerous I think the bike was.This bike is cheaply made and is dangerous this bike is no good if you use it 5 times a week and you ride hard.The costumer service from Quella is first class Especially as I did not buy the bike from them, but the bike is cheaply made.

3
Date of experience: Jan 19, 2022

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