I bought quella bike from Halfords in Glasgow looks so good that’s why I bought it silver frame stands out but when I went to adjust the seat up it started to scratch the seat post badly took it back to the clowns in Halfords Rugherglen said this was normal first of all the said I should have put lubricant on so told them to do it scratched the rest of it so I’ve had to buy some black tape to cover the scratches on seat post not something you would expect to do on a brand new bike I would like to know if this is normal for your hand built bikes like the 2 clowns in Halfords Rugherglen kept saying
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