questionbeauty.com

3.8
3.8 Based on 60 reviews

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Tatiana Lashuk
Be careful

I bought mascarax2 from this website.They started that they NZ owned and operated company. Yes, they registered here in NZ, but all their products are originated from China. Unfortunately, they do not inform the customers about the manufacturer place of their products in some reason. I find it very strange. If company can guarantee the quality of products they selling from website it is no reason to mislead the clients.The mascara I received after nearly a month of waiting was very dry, the mascara tubes X2 were absolutely empty. Also, it is no date of manufacture or expiry date of this product. When I asked them this question they started that their mascara has 36 months of shelf life, but it is unclear from what date as no any date available on the tube. I requested them to provide me with the name of their manager believing that may be she/he could sort this problem out for me. It was no reply, also it was no reply to my request regarding the refund.I read other people reviews, they had the similar problem.If someone had the problems with the quality of question beauty products or misleading information on their website or poor communication, can you please contact Commerce Commission NZ via email and report your case. It will support the customers around the world and stop scamming.

1
Date of experience: Sep 25, 2025

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