While looking for some new shimmers to add to my collection I came across Question Beauty. Had seen the review by Nikki Tutorials and was intrigued in the company. However, for common use I prefer pressed eyeshadow to loose pigment in general. Their first palette, a ten pan with 5 pressed shimmers/glitters and 5 mattes, Chapter 1, Legend of the Land and Sea had just come out and I was in love. Shades of dark and light blue, green, gold, brown and white . Put off buying for a little while but kept coming back to it. Then Chapter 2, Fable of Spice and Bloom came out (varying shades of purple, orange, green and pearl) and knew I had to have them. Since they are limited edition I decided to order both. Both are 10 pan palettes with 5 beautiful, multichromatic glittery shades and 5 mattes. The shimmers are truly gorgeous, creamy and full of glitter. Surprised me in a good way by being very multichromatic, so each colour has multiple variations within itself. There are different textures to the glitter too, some are larger particles and some are much smaller. The mattes are alright, soft and creamy, but nothing mind blowing, the glitters are definitely the star here. Felt like a fairy princess with my eyes done. The Chapter 1 lid features beautiful artwork of a green and blue dragon, while Chapter 2 features 2 intricate moths of opposing colour patterns. The artwork was part of the reason I wanted them in my collection. Both palettes have a black plastic base that is magnetised to the lid, so no need to worry about the lid ever snapping off. The primary reason I wanted these were the glitters and the artwork apparently by a NZ artist. Was happy to support a local business at that.Shipping took a couple weeks, a little longer than I thought but fairly reasonable considering it was shipped from overseas. Was well packaged, but en route a couple of pans of Chapter 2 were damaged. Reached out to the company and their customer service was absolutely fantastic! Same day reply, easy communication and great efforts by them to make things right, no excuses or silent treatment like some brands. Was given a voucher equal to the cost of the palette so I could replace it or choose something else. Was already quite happy with my experience of the brand, the great customer service just took it up another notch. I look forward to their next Chapter release! Great products, great service, win win
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