This company commits fraud. Be aware - they stole $1900.00 from me and I come with receipts - proof of every point I make in this review. I handed my car over to Quick Cars Moving in Delta BC on November 4th. I paid half of the total fee, ($979.12), which is required. The other half is to be paid at pickup. I paid the fee via the link in their website (the Stripe app - similar to PayPal, its a cash app). The following day, I was sent an email stating my "card payment" didnt go through. I responded, saying I paid via Stripe. The "customer service" person, Laura, stated that if I wanted my car to go on the next rail they'd need payment and she suggested using Interact. I asked her to delete the Stripe payment and I paid the second half via Interact transfer, which was immediately accepted. I noticed when the payment went through, the email address that showed up was a ersonal Gmail address. This is when I be ame concerned.My car was not put on a rail for weeks. I was put off and gaslit by Lauren, who insisted the car was on the way, even though I can see where my car is located.My car finally arrived in Scarborough ON on November 27. I could see it had been moved to a parking lot, but Lauren continued to put me off. I phoned multiple times and left voicemail- no answer.I insisted I be allowed to retrieve my car and after threatening a lawsuit and to involve the police, she gave me the address of where I can pick it up. On Dec 11, she then told me the car was not ready because of an issue with the payment system. She told me I could make the payment again and that they would return my money the following day. Needles to say, I did not pay them and went directly to the location in Scarborough.The woman in the office said that she wasnt able to release my vehicle because it was on hold because Quick Cars Moving hadn't paid the rail service a penny of the $1900.00 cash I sent to them. She immediately said "Sorry to say this, but they're scammers". They do this all the time.In the end, I had to pay the entire $1900.00 again in order to pick up my car. I am working with the Toronto Police Dept. to file a report. I looked on national and provincial business registries but did not find proof of the business being registered. This has caused me great financial hardship and I cant warn enough to stay clear of this company.
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Quick Cars Moving is your dependable car shipping solution throughout Canada. With our commitment to excellence and reliability, we have earned the trust of countless customers as their preferred partner for seamless vehicle transportation. Our mission is to provide you with a stress-free shipping experience, ensuring that your vehicle reaches its destination safely and efficiently.
At Quick Cars Moving, we understand the importance of convenience and peace of mind when it comes to shipping your vehicle. That's why we offer a straightforward and hassle-free process, starting with a free quote tailored to your specific needs. Whether you're relocating across the country or purchasing a new vehicle from a distant location, we're here to make the process as smooth as possible.
Our team of experienced professionals is dedicated to delivering exceptional service at every step of the way. From handling paperwork to coordinating logistics, we take care of all the details so you can focus on what matters most to you. With Quick Cars Moving, you can rest assured that your vehicle is in good hands.
Contact us today to receive your free quote and discover why Quick Cars Moving is the trusted choice for car shipping across Canada. See more
