PLEASE FILE A DISPUTE WITH YOUR CREDIT CARD COMPANY. I ordered a black cat with books laundry basket and a cats twin blanket for my granddaughter for Christmas. The cheap blanket arrived, but the laundry basket was returned to the manufacturer and QuiltNest said they reordered it. I never received a tracking number nor the laundry basket. I also got the runaround with my emails about the quality of the blanket and where to return it. After filing a dispute with my credit card, the money was back in my account in just over a week.
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