I visited a store recently to pick up my order and found the staff to be rude, impatient, and abrupt. I struggled to sign for my order on a glitchy electronic screen, and the staff member was noticeably impatient. I was the only customer in the store, yet the staff were busy whispering to each other. After waiting for a long time to try on an item, and receiving no response to my questions, I left with no plans to return. I then visited another retailer nearby where I received outstanding service from a friendly and efficient staff member, leading me to make a £150 purchase there.
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Founded back in 1993, we’ve been slaying the fashion world before it was even a thing and we have no plans of slowing down any time soon. Our mission is to continue to push the limits to bring you the hottest looks 24/7 - all day, every day!
Whether it’s dropping new styles every week online, giving you the ultimate shopping experience in one of our 300+ stores worldwide or keeping you updated with our adored influencers.
Our customers are at the heart of our brand and the driving force behind everything we do, we believe everyone should feel like they slay every day, so we work around the clock to bring you the clothes that will help you feel like your best, most confident self.
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