I purchased three micro- needling boxes after watching several videos about it online. What they don’t tell you is how much the process HURTS. I could hardly get through the first treatment as it requires self-inflicted pain. The individuals demonstrating how it works are clearly masking the pain or are far more pain-tolerant than am I. There should be truth in their advertising that customers should expect pain.
I emailed customer service to request a refund and to arrange for the products to be returned. That was 10 days ago with multiple emails requiring me to answer more and more questions and still no answer if they will accept my return or not. Today they emailed asking me to send photos of what I will be returning, despite the fact that I described it to them twice. Returning a product from a dissatisfied customer should not be this complicated! I still don’t know if they will accept my return or not. My next step is to refute the original charge with my bank.
So, Qure needs to get their marketing messages accurate and make a more efficient system for returns. If you don’t mind inflicting pain on yourself, then I am sure you’ll get the results they claim to promise.
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At Qure™, we are rethinking skincare by making clinical-grade technologies and products accessible for effective skin therapies in the comfort of your home and at an affordable price.
Empowerment: We aim to break down beauty barriers, enabling our customers to achieve their best skin health.
Confidence Building: Our focus goes beyond selling products; we are dedicated to fostering self-assurance in our customers.
Quality Assurance: We prioritize excellence in our product development process, ensuring all items meet the highest standards of efficacy and safety.
Product Offering: Innovative skincare technologies designed for home use, enhancing skin health and beauty without the premium price tag.
Commitment to Customers: We strive to enhance our customers' experiences and results with every product we develop.See more
