I would have rated them lower if possible. After installing their software on my child's computer, it disrupted the 'timeline' feature, misrecording activities. I allowed 3 hours of computer time, but he was blocked due to the system's confusion. Additionally, the software crashes the browser shortly after launch, and despite attempts to contact support, I only received generic responses. After searching for their contact number and calling, I was redirected back to the ticketing system with no help. I eventually disputed the charges and do not recommend wasting time with this service; better options surely exist.
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