I was so excited to order my first EVO keyboard that I've waited so long for. Unfortunately, QwertyKey's customer experience is greedy and I can no longer support them. Qwerty Keys sent me the wrong item and when I contacted customer support, they offered me $30 when the keyboard I ordered was $175 value. What a slap in the face. Mind you, this was THEIR mistake. I politely declined and asked for the item I originally ordered or a different keyboard of equal or lesser value. They instead offered me $50, still less than 1/3 the value of the item I originally ordered. Again, I politely declined. We ended up settling on a refund AND I have to send them back the wrong item I received. Worst experience ever with a greedy company. At the end of the day, they could have just sent me the item I ordered, but no. Now we have to wait for another shipping label so I can ship this board back to them, and wait for my refund once they receive the board they incorrectly sent. Qwerty Keys is a leading seller for custom keyboards, but are stingy and unable to be accountable for their mistakes and want their customers to pay.
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Hello there! Welcome to the official store of Owlab, Qwertykeys, and Neo Studio. We are dedicated to crafting innovative, high-quality, and affordable custom mechanical keyboards for consumers, allowing more people to experience the charm of typing. Join us on this journey to elevate your typing experience to new heights!
