Review Time
Placed an order over a month ago and it still hasn’t shipped. They claim 1-2 day response time meanwhile they take 4 days to answer an email. They still will not provide me an estimate date of when they will ship my order. This was for a birthday present of which they have completely screwed me because it won’t be here for weeks after the birthday.
DO NOT ORDER FROM QK. FIND A US VENDOR AND BUY FROM THEM.
Placed an order over a month ago and it still hasn’t shipped. They claim 1-2 day response time meanwhile they take 4 days to answer an email. They still will not provide me an estimate date of when they will ship my order. This was for a birthday present of which they have completely screwed me because it won’t be here for weeks after the birthday. DO NOT ORDER FROM QK. FIND A US VENDOR AND BUY FROM THEM.
I really love the quality of the keyboards and accessories from QuertyKeys — the design, feel, and performance of the products are excellent and honestly stand out in this price range. The build quality is solid, and the overall experience of using the gear has been great.However, I did have a frustrating experience with customer support. When I reached out with questions, the responses felt unfriendly and not very helpful, which was disappointing. I’d love to see improvements here because the products deserve support that’s just as good.Overall, I’m happy with what I bought and would recommend QuertyKeys for the hardware alone — I just hope they work on making their customer service more approachable and responsive in the future.
Recieved a faulty PCB for my QK101. The help i recieved was to just put different switches in? Doesnt do anything. Their discord is filled with moderators that have a huge ego and white knight their kittens in the server. They're extremely incompetent and incapable of giving timely responses to tickets.
Bought a qk101 but the pcb came faulty. They told me fix it with some tweezers and send them video proof. I did but them saying to use tweezers and my keys not working is basically saying its not working and im going to make your life hard. Do yourself a favor and dont buy anything with them because if it doesn't work out the box, you're going to have file a charge back. All the mods on the discord servers are shills and delete bad reviews
I bought a keyboard from QwertyKey.ro around October 10, 2024, and it’s a disaster. It connects with USB 2.4G, but the connection is unstable. It disconnects often. Also, when I press one key, it types many times — for example, I press "E" and it types "EEEEE". The keyboard layout changes by itself, and I can't fix it. I tried everything, but the problem keeps coming back. Very poor quality and not worth the money. I do not recommend QwertyKey.ro at all.
I was so excited to order my first EVO keyboard that I've waited so long for. Unfortunately, QwertyKey's customer experience is greedy and I can no longer support them. Qwerty Keys sent me the wrong item and when I contacted customer support, they offered me $30 when the keyboard I ordered was $175 value. What a slap in the face. Mind you, this was THEIR mistake. I politely declined and asked for the item I originally ordered or a different keyboard of equal or lesser value. They instead offered me $50, still less than 1/3 the value of the item I originally ordered. Again, I politely declined. We ended up settling on a refund AND I have to send them back the wrong item I received. Worst experience ever with a greedy company. At the end of the day, they could have just sent me the item I ordered, but no. Now we have to wait for another shipping label so I can ship this board back to them, and wait for my refund once they receive the board they incorrectly sent. Qwerty Keys is a leading seller for custom keyboards, but are stingy and unable to be accountable for their mistakes and want their customers to pay.
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Hello there! Welcome to the official store of Owlab, Qwertykeys, and Neo Studio. We are dedicated to crafting innovative, high-quality, and affordable custom mechanical keyboards for consumers, allowing more people to experience the charm of typing. Join us on this journey to elevate your typing experience to new heights!
