Awful experience, first you must download the app to see the tickets, thanks for making me download a buggy app that have no purpose, this could be an email.
I buy 2 tickets so booth of them are at my name something could ONLY SEE once I installed the app on the email NEVER mention that I need to change the name of 2 tickets or any mention on the checkout or place to add my partner name, once we got the money we just don't care right?
For some arbitrary reason to change the name is only possible 24hs before the event. I was lucky? that I was looking at this 25hs before, that is when my luck ended THE APP DIDN'T ALLOW ME TO CHANGE THE NAMES.
Well 25 hours before the event you would expect contacting customer service can solve the issue right?
LOL what customer service ?
We got your money dude is your problem maybe we answer in 3 days telling how sorry we are.
I may need to buy another ticket to make sure I can enter with my partner
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A platform to discover electronic music, artists and events. RA was founded out of a passion for electronic music. Our platform, which started in 2001, helps people discover music, artists and events.
