I recently had my Rab insulated jacket cleaned and treated by their service center. It is approx 8yrs old and has been well used.The jacket was returned quickly and beautifully clean, unfortunately it did let in rain across the hood/shoulder line. I contacted the company and their response has been what you might hope for but rarely get. A refund and apology, and an option to return the item for a fully funded rewash and treatment.I shall,in good grace,only accept one option but what a great after care. Thank you very much Rab
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Rab's primary focus is insulation products, in particular down jackets, sleeping bags and expedition wear.
