Review Time
I bought a puffer jacket for £150 and during its first use in -3°C, after about 2 hours of walking, I found the inside completely soaked and my wool pullover drenched, despite no rain. The condensation was excessive! On the second outing at around 2°C with moderate rain and wind, it got soaked again, but this time from the outside. I can't say it's effective for hiking; it seems more suited for casual walks in a shopping mall. I'm really let down by this jacket! I have an older jacket that cost £70 and it performs so much better!
I recently purchased a jacket in a striking blue color for £144, and at first, I was quite pleased with its appearance. However, after a 30-minute walk in moderate rain, I was disappointed. Upon removing the jacket, I found that water had soaked through and dampened the back of my neck and the hood area. Additionally, the hood felt a bit oversized for an XL, and it would blow down in strong winds when I wore a hat underneath. I also wished the chin area offered more coverage. The elasticated cuffs seemed more decorative than functional, making little difference. I can't help but compare this jacket to another one I have that cost only £38. The other jacket's hood fits tighter and stays in place, plus it has rubber-coated zip pulls, while this one just has a piece of string. The other jacket also provides better face coverage in windy conditions and keeps me warm with a jumper underneath. In conclusion, this jacket is over three times the price of the other, yet I believe the latter performs better in cold, wet conditions. While this one has deeper pockets and an adjustable hem, I found myself wishing I had the other jacket for its better fit and functionality. Unfortunately, it feels like you’re just paying for the brand name with this one.
I recently bought a jacket in a striking blue color for £144, and at first, I was quite pleased with its appearance. However, after a 30-minute walk in moderate rain, I was disappointed. Upon removing the jacket, I found that water had soaked through and dampened the back of my neck and the hood area. Additionally, the hood felt a bit oversized for an XL, and it would blow down in strong winds when I wore a hat underneath. I also wished the chin area offered more coverage. The elasticated cuffs seemed more decorative than functional, making little difference. I can't help but compare this jacket to another one I have that cost only £38. The other jacket's hood fits tighter and stays in place, plus it has rubber-coated zip pulls, while this one just has a piece of string. The other jacket also provides better face coverage in windy conditions and keeps me warm with a jumper underneath. In conclusion, this jacket is over three times the price of the other, yet I believe the latter performs better in cold, wet conditions. While this one has deeper pockets and an adjustable hem, I found myself wishing I had the other jacket for its better fit and functionality. Unfortunately, it feels like you’re just paying for the brand name with this one.
After purchasing my second jacket from this brand, I was disappointed by the repair service. My first jacket lasted five years and had quick repairs, but this time it took much longer. When it returned, I was shocked at how standards had dropped. They simply placed a sticker over the rip, which doesn't match the jacket's color and will likely wear off quickly. Spending £25 for a sticker after three weeks is unacceptable, and I feel embarrassed to wear this jacket now.
I own two jackets from this brand, and both have developed peeling logos within a year. My newer jacket has a peeling logo, and now the main logo is also deteriorating. This raises concerns about the durability of their products. The repair workshop informed me that items dropped off after December 1st may not be returned until January 5th, leaving me without a winter jacket for a month due to a manufacturing defect, which seems unreasonable. The customer service was rigid and provided repetitive responses that didn’t address my concerns. Despite the brand's promises of a lifetime warranty, my experience reveals a gap between marketing and reality.
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Rab's primary focus is insulation products, in particular down jackets, sleeping bags and expedition wear.
