Just OK…Messaged RAB about non delivery.A guy called I am not allowed to say his name)... replied ..."ye, technical issue". There is never ever ever a technical issue taking the money. So thats ok then. When will so called customer service departments (which seems to be only one person) begin to learn that we are their bread and butter. Is this company going the same way as Rohan??Incidentally it is prohibited to name members of staff. Amazingly if you check the positive reviews, lo and behold they are littered with the christian names of those who are in favour. It is beginning to appear that Rab are vetting unhelpful complaints and concocting reasons to stop them being published.I think Rab are on a slippery slope here.
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Rab's primary focus is insulation products, in particular down jackets, sleeping bags and expedition wear.
