I haven't sent the jacket away for repair yet so I will change the review as long as it comes back great. After chatting with a few shops in Glasgow that Rabs online store says will take and do repairs I gave up as the ones I asked had no idea what I was talking about. Online the person that emailed back was good, gave a link to the repair page and a non functional link to what should have been a full zip repair, not good. After clicking on full zip repair I was happy to find a note saying that I qualified for free delivery, which for a £30 zip repair I was happy about. Turns out that was a heap of crap and got charged the £8 return label fee, which the cost of the package being sent I'd rather just pay at the posty because whilst prices have increased, it's not £4 both ways for a light weight super foldable jacket. But there was no choice other than to pay the fee. Which of course increased the tax. So far not a great impression. We'll see what happens with the jacket. Considering there are similar "like new" rab jackets on vinted for £65 including postage fee I'm hoping this is worth it.
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Rab's primary focus is insulation products, in particular down jackets, sleeping bags and expedition wear.
