Absolutely ridiculous never ever buy cover from them better go to AA my breakdown happened with the two children under two stayed on the road for five hours when car was picked up we haven’t been taken anywhere we got ourselves to the rental house car was dropped off in unknown location. Nobody over the phone knew where his car until investigation while trying to contact them why they haven’t recovered my car back home which was promised by a telephone team for additional £150 because we was quite far away from the home next day, they played blonde and said that there’s no such a option for us they left the car one hour away from home and each time when I’m calling as soon as I get the car number plate the hanging up over nine phone calls has been hanged up. It’s absolutely ridiculous. Service worst human beings ever who works there they are saying about customer have no right to be abusive while they’re abusing our whole family. I was crying over the phone asking for help because I can’t physically walk to station where they left the car to order recovery with two little kids.
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