RAC travel. Your claim gets palmed off to Tokyo Marine Insurance who do absolutely nothing. We put a claim in the day after arriving home. To this day I have not been contacted once by this company. I called and hounded and refused to get off the phone that somebody finally assisted and it took less than two minutes. I am now in a battle to get my premiums refunded as they are happy to take your money but nobody actually does any work for the service you have paid for. It’s been 16 weeks and counting. If I could give them zero stars I would. We have 4 RAC policies that will all be canceled when this finally gets sorted. RAC you need to cut ties with this mob they are giving you a terrible name!
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