I purchased a sterling silver bracelet online on December 16th. When it arrived, it was extremely small—like a doll's bracelet. I quickly requested a refund and was informed that a prepaid label would arrive within five days, but it didn't. They mentioned they would 'investigate' once the item is returned instead of simply issuing a refund as per my consumer rights. I’ll provide updates, but I feel I might need to pursue legal action to get my money back.
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Award-winning designer brand in UK. Presenting luxury that's for everyone, every day, and everywhere. Made in 18K gold vermeil, silver, gold, and platinum. Free global delivery, 60 days returns, and 6 months warranty on all orders.
