I placed my order in November, but it arrived on 12/31/25. The items were nothing like the pictures shown. I've emailed several times about returning them for a refund, but they claim there will be minor differences since they are 'custom made'. They arrived with a sticker, not crafted from a bottle as advertised. The tops don’t fit, and the stickers are bubbled. They feel like cheap products sold at a high price, and I can't get a refund. I will never order from this seller again.
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At Rachel Keen, your clothing is more than just fabric—it’s a canvas for your personality. We were born from a desire to empower self-expression, turning everyday essentials like t-shirts, hoodies, and accessories into wearable art that sparks conversation and celebrates individuality.