Where is my money? I ordered 2 cups four weeks ago and was told I would get a refund the same day but after nine days still no refund. I emailed with a reminder about my refund and told my order cannot be found and now ignores all further emails. The cups are made live on TikTok so I tried there but I've been blocked for asking about my refund. I have now started a complaint with Shopify as this is unsatisfactory as a business.
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