I've not bought from Rachel but watched her on her lives. She's rude, arrogant and unhygienic on all levels. She lets her cats wander all over the work area and around the cups. She has an email set up for complaints but never replies then instead she sings about cups being damaged thinking she's funny when it's unprofessional. Her cups are shocking hazard for young children which she cannot see. As a small business owner myself this really annoys me how she has got over a 100 orders in a week and I struggle on a monthly basis
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