I waited over 12 hours for a response to my ticket. They deleted my entire server after sending just one warning email over the weekend. All data from 300 websites was lost without any backup notification — just a single overdue alert sent during the weekend. On Monday, I reached out immediately to renew, but after another 12 hours of downtime for my sites, they informed me that the data couldn't be recovered. They claimed the server was deleted 3 days after expiration for security reasons.
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RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/See more
