Review Time
The assistance I received was incredibly helpful. The representative guided me through the plan upgrade process, which was quite complex due to some bureaucratic hurdles. However, their support truly simplified things for me. I couldn’t be more satisfied with the five-star service!
I waited over 12 hours for a response to my ticket. They removed my entire server after sending just one warning email over the weekend. All data from 300 websites was lost without any backup notification — just a single overdue alert sent during the weekend. On Monday, I contacted them right away to renew, but after another 12 hours of my sites being down, they informed me that the data couldn't be recovered. They claimed the server was deleted 3 days after expiration for security reasons.
I waited over 12 hours for a response to my ticket. They deleted my entire server after sending just one warning email over the weekend. All data from 300 websites was lost without any backup notification — just a single overdue alert sent during the weekend. On Monday, I reached out immediately to renew, but after another 12 hours of downtime for my sites, they informed me that the data couldn't be recovered. They claimed the server was deleted 3 days after expiration for security reasons.
I've been using their service for a considerable time now. The pricing is reasonable, and the support is prompt. I've never encountered performance issues with the server. The best part is that they quickly alerted me when my server was compromised. Highly recommended. 👍
$39.88 for a 100GB VPS, 4.5GB RAM, 8TB bandwidth, and 3 cores is one of their recent discounts, and they apparently won't raise prices upon renewal. This isn't a paid advertisement; honestly, this provider is fantastic. As long as you choose the right resources for your website, it operates flawlessly. I set up a VPS and installed a control panel for my WordPress site, and everything is functioning perfectly. Most issues stem from knowledge about using a VPS rather than the VPS itself. My website has never been faster, and I hope Google improves my ranking.
I don’t usually leave reviews, but I feel compelled to share my experience. I have a reseller account which I use to host client sites, and they recently upgraded the hardware for free. I noticed my sites became much snappier. I ran some tests out of curiosity, and the response times were better than any of my other hosts, even those that cost more. I’ve been motivated to migrate my remaining sites here. I appreciate that they didn't try to upsell; existing customers received the upgrade without extra fees. That’s rare in hosting, where many companies look for reasons to charge more. Fast-loading websites are crucial for my business, and this provider has exceeded my expectations with these upgrades.
I’ve been with this provider for about 3 years, running several VPS instances, and they have proven to be the most reliable provider I've used. The pricing and performance are impressive, but their support is what stands out most. Unlike other hosts where response times can vary significantly, this provider consistently offers quick and knowledgeable replies, day or night. Their staff genuinely seems to enjoy their work, which reflects in their customer interactions. This reliability keeps me coming back year after year.
After a month, I have submitted 151 tickets regarding abuse from their network, including spam and server attacks. Support seems to ignore the details and only provides generic responses. After a few reports, they may suspend the abuser, but the servers often come back online quickly without proper action taken. This behavior is unacceptable, especially if their Terms of Service are not enforced seriously.
This budget option with Windows Server 2016 is outdated and incompatible with many APIs. It was manageable for my needs until I was late on a payment, leading to my account being shut down and all data being deleted without warning. They could have provided a backup, but it seems they don’t prioritize customer care. Their response to my issues was unsatisfactory, and it’s disappointing to see such a harsh approach to account management.
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RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/See more
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