I waited over 12 hours for a response to my ticket. They removed my entire server after sending just one warning email over the weekend. All data from 300 websites was lost without any backup notification — just a single overdue alert sent during the weekend. On Monday, I contacted them right away to renew, but after another 12 hours of my sites being down, they informed me that the data couldn't be recovered. They claimed the server was deleted 3 days after expiration for security reasons.
Claim your business profile now and gain access to all features and respond to customer reviews.
RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/See more
