Staff at the racv call centre are a mixed bag . Firstly I rang a girl named Na***** up for a car insurance quote and was told they couldn’t get to it because their system is down as to which I completely understand .However bieng spoken down to in a condescending and abrupt way by her was unacceptable,if you don’t like your job just say so!!
When I called for the second time, the other woman R***** was very helpful and took the time to explain and answer the questions I was asking!
The process was much easier than previous times as I am still figuring out which quote will suit myself!
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Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria.
RACV is proud to provide exceptional experiences for our members and customers through a range of products and services across motoring and mobility, home, energy and leisure. These include emergency roadside assistance, motor insurance, home insurance, home trades and an increasing range of options in the cleaner energy space, such as RACV Solar.
We have nine resorts and one club across Australia and a range of domestic and international holiday packages, tours and cruises from our trusted travel partners.See more
