More than 3 different times the agents over the phone have been transphobic to my friends and family. Absolute disgrace & unAustralian behaviour.On top of that they don’t keep proper track of their records. You pay your monthly fee or an excess, you have PROOF you paid it, and they still constantly call or mail you saying you haven’t. Multiple people I know pay their bills and then get hounded saying they haven’t (and then, of course, they can’t sort it out because of the bigoted agents hanging up on them).
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Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria.
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