Very disappointing experience – made me miss my trainI booked a luggage storage through Radical Storage and had a really frustrating experience. First, I was sent to the wrong address. After figuring out the correct location on my own, I arrived only to find that the staff couldn’t scan my QR code – but they still accepted my luggage without verifying the booking.When I came back to pick up my bag, I was told I had to pay an extra €5 on-site to get it back – even though I had already paid €6 through the platform.The whole process was disorganized and unprofessional. Because of the delay and confusion, I missed my train, which added even more stress and cost to the situation.I ended up paying more than double and losing valuable time. I really hope Radical Storage improves their partner communication and takes more responsibility for situations like this.
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