September 23 (2024) I already described my negative experience with Radical Storage (prepaid locker did not exist). Although in a first response Radical Storage offered help to get refund, it never materialized (separate mails with details to Radical Storage were never responded to). As said, I notified the police who did start a criminal investigation. Today I received their response: The official contact person at Radical Storage located in Italy uses a free-mail account (where the identity of the owner will not be checked). The Hamburg public prosecutor's office will follow up on any further leads. After I posted my experiences here and encouraged victims of fraud by Radical Storage to file a complaint with the police, Radical Storage payed reimbursement within a few days and flagged my post at Trustpilot as "defamatory". Therefore I am no longer sure who was fraudulent: Either Radical Storage committed an attempt of fraud or Radical Storage themselves have been also a victim of fraud. But that fraud did happen is a fact and my description of the events is correct.Trustpilot receives full 5 points by me because the combination of Trustpilot and the Hamburg public prosecutor's office helped to solve the issue. Thanks!
Claim your business profile now and gain access to all features and respond to customer reviews.
Radical Storage - the world's luggage storage network!
Find your closest luggage storage and enjoy your journey until the very end!
