I wanted to use this company's service in Kuta, Bali. Everything seemed fine until I found out on the spot that there was no storage room at the given address. Please note that the service has already been paid for online. When I tried to contact the helpdesk, I was answered if I really searched well for the storage room. I ran around the city with two large suitcases for over an hour before I found another place on my own, which I paid for again. When I complained again I was told they were sorry and would refund my money. However, since then they stopped communicating and did not return the money ($17) / Money returned after one month and after posting negative review. However, there is no reason to add a star - the experience is still very bad
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