I recently used Radical Storage in Bethnal Green, London, which was advertised as a secure bag holding facility. Unfortunately, my experience was far from secure or satisfactory.Upon arrival, I discovered that the storage location was actually a taxi cab office. Contrary to the advertised secure facilities, the bags were left in a room accessible to both drivers and customers. Shockingly, the bags were visible from the street, posing a significant security risk. If the room had been empty, anyone could have easily taken the bags off the street.Moreover, the check-out process was poorly managed by the taxi firm. The bags weren't checked out correctly, causing me to chase support to avoid being charged for an extra day. Initially, support was responsive, replying within two hours. However, after I shared my concerns about the location, support stopped responding entirely.Overall, the lack of security, improper check-out process, and poor customer support after raising concerns make this service highly unreliable. I would not recommend Radical Storage in Bethnal Green to anyone looking for a secure place to store their bags in London.
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