Check in and check out experiences were smooth. The only concerning thing is that our luggage was in a big room with a ton of other luggage but no way of identifying it as ours. When we went to pick up luggage i could have just pretended that someone else’s stuff was mine and taken it which is a little concerning. I think it would be beneficial to utilize a tagging system or even implement a photo system where the person working photographs your luggage and it attached to your reservation so when you pick it up they see the picture and verify you’re actually taking your items.Other than that the process is great and super helpful when you don’t want to lug your hiking packs around town all day!
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