We got to the storage location and there was no one there. Upon calling the number provided on the app, I guy told us he would be there in 30 minutes, once he got there there was no safe room, we would leave our luggage in an open space with several people coming and going. I asked for support on the app, they were responsive and provided us with an alternative solution. When we got there, our luggage would not fit (we were a very large group with 11 luggages) so I ask for a refund. It has been over 10 days and they have not provided us with a refund yet.
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Radical Storage - the world's luggage storage network!
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