I bought an AEG oven and asked for the full service (paid for the delivery and installation). I insisted that the old oven is removed and new one installed by RP technician. All was paid for and I was assured by the shop manager that all will be done as agreed.On the day of the delivery two man arrived with the oven, half opened it, left it on the kitchen floor (inclusive of the rubbish) and explained that they are not technicians, can’t install the oven, or remove the old oven. Then they left.This is all happening on 30th of December, only a day before the New Year party. Oven in the middle of the kitchen with all rubbish around it, plus old oven still there.
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