Just awful. I have been trying to link and manage my gift subscription since the website changed in October last year. It won’t link at all and I’ve been passed from pillar to post with no way to manage or access my subscription online. I have sent many emails and made several phone calls and still the issue is not resolved. Usually my emails are ignored, other times I get AI generated responses that make no sense whatsoever. When I get through to a human they say they have no record of any correspondence. It’s a nightmare dealing with this company and I will definitely NOT be renewing once the annual subscription ends. It’s a shame as the gift recipient loves the magazine but I can’t be dealing with this stress. All I want to do is access and manage my subscription!
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