I had a problem in November last year when the Radio Times I had been subscribing to for many years stopped arriving and I could not read the digital version. After several phone calls they could not find my account or any record of my payment. After a month I took out another subscription which didn’t arrive until December 24th. So then I had I had two subscriptions because the first one also resumed in December with an apology from the company. I have tried to cancel the second subscription and was promised a refund. It has not arrived. I agree with all the comments. Immediate Media is a dreadful company with poor customer service. I will not renew my subscription again.
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PLEASE NOTE: This account is inherited from an unofficial post and only became OFFICIAL since 18 July 2024.
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