Appalling room situation, broken toilet, bathroom door is broken too, broken shower handle, dirty and outdated bathroom tiles and very disgustingly full of mouldy shower. Such a top-brand hotel with a premium price and this facility is cheating with people. I would avoid Radisson in all my future choices everywhere in the world, not just because of this hotel. The very next day I used another Radisson elsewhere and had a similar unsatisfactory experience. They have a serious condensation problem in the room, and there is a lot of water around the window. I reported it to the hotel team and they said they would fix the window the next day, which they didn’t, and I cancelled my further stay in the hotel. They advertise that they have parking in the hotel, which is not for everyone; this should have been clearly mentioned at booking sites. They were misleading customers. Furthermore, such a premium-priced hotel and not providing bath robes/slippers for standard rooms was preposterous. I will never use Radisson anywhere ever again, not in the UK, not anywhere in the world, and if you don't want to get disappointed with the facility and value for money, avoid it at any cost.
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