radisson.com

Deserves a swerve

Honestly, difficult to know where to begin. We foolishly chose to ignore the terrible reviews of Park Hall, thinking the issues others had raised would surely have been resolved by now. No.Let’s walk through our experience. We were there for a friend’s wedding, and had travelled 5 hours to get there. We checked in and were given vague directions to our “apartment”. It was dark and poorly signed. We found it, and went in- ok, a bit rough, but it’ll do. Wait- the curtains don’t fit properly. You can see straight in as you walk past. Let’s turn on the bedside lamps- oh, there aren’t any. Just two holes in the wall where they should be. We’ll have to use the £5.99 lamp from Wilkos in the desk. The kitchen sideboard (yes really) is badly fitted and wobbles, and the rough edge faces out. Interestingly, in the cupboard there’s a hot and cold water feed….going nowhere. The clothes rail is just a pole propped up between two notches. The bed- dear Lord, the bed- really poor quality. We decided to complain, but there was no details in the room about how to contact reception- nothing. Not even a ‘welcome’, or ‘breakfast is served between these times’ or ‘in an emergency’. Nothing. We went back to reception and said we had an issue with the room- “oh- the WiFi right?” We hadn’t even got to that but good that you predicted a regular problem. In the end we checked out and went elsewhere, as their only other option was a mildly less terrible Butlinsesque chalet thing, down a pitch black path, surrounded by a group of young men who were there for a nightclub party. No thanks. If you’ve read this far, then you’ll see that this place deserves a swerve. Seriously- avoid. Stay in Eccleston instead at Parr Farm- we did, and it was great.

Date of experience: Nov 01, 2025