The customer service and return process are completely unsatisfactory. I returned items for an exchange and a refund, but it has taken months without resolution. Each time I follow up, I receive different excuses about delays or processing issues. This is a recurring problem, and the lack of accountability is unacceptable. I've even requested a manager's help to no avail. If you're considering a return or exchange, I recommend avoiding them.
Claim your business profile now and gain access to all features and respond to customer reviews.
