My husband is a premium client .And, probably for that reason he was denied the cards by poste in France. Three times he asked the account manager to provide this service. It was impossible. I have made a trip especially to Romania to collect the cards. Impossible! I was send to two agencies only to provide a French address written on a post it. They will send the cards. (after a lot of demands from the legal service, the hierarchy, and all that corporate procedures) by DHL in France, but no date or other information At the first agency they did not wanted to actualize my personal information saying the second agency will do it.Of course, the second agency didn't do it also. So, I do not have any card, currently I pay my living costs in Romania by bank transfer and I will collect the cards myself in France. In conclusion I have spent money, time and energy and 4000 km for nothing. Stay away , do not open any account at this bank. You will have a lot of problems.
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