Extremely Disappointing Experience with Rain WiFiI signed up for Rain’s WiFi service because they advertised 60 Mbps upload and download. What I actually received was around 1.63 Mbps, which made the internet almost unusable. The network quality was terrible.The day after receiving the router and testing it, I contacted Rain to collect it and cancel the service. They did not do so. Instead, they continued trying to debit my account for months. Luckily, I removed the funds so the payments bounced, but it has now been five months of asking them to call me or resolve this issue with no response.This has been one of the worst customer service experiences I’ve had. I would not recommend Rain to anyone who expects reliable speeds or proper customer support.Avoid this provider.
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