My network was switched off on Sunday morning 5days after i had paid my subscription for the upcoming month only to be sent from pillar to post by Leila on their WhatsApp chat, we sent about 58 massages to each other and i tried to explain do many times to her that i don't owe them they should check their payment transaction history and she kept on sending this'i understand yo frustration but u need to pay again. I spent about 30min trying to explain to a fool who couldn't just go on payment history to figure out when didn't i pay. I was so frustrated i stop preparing for church because how can't a company switch off internet without proper check and to make me spend my time trying to explain my frustrations to someone who doesn't give a damn. I hate Rain with all my heart after what happened on Sunday this will be my last month with them. They can go fool others. Anyway i gave up trying to explain to your billing specialist that i don't owe you only for my network to return by itself after 2 hours, do what happened because i never paid the amount you were insisting i pay. You have spoiled my Sunday i will forever resent this network, especially for being unhelpful and giving us robots to talk to us on weekends
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