I won't recommend Rain to anyone. I had wifi from them for almost 5 years and had a few problems but nothing major. I needed a new 101 router and they delivered it to my house. Since then 4 days have passed and my router is stilk not working. Customer support said it takes 24 hours to activate but it still didn't work after waiting the time. I called again and they said the signal tower is down. I waited again and it once again, didn't work. I called again and they told me my IMEI of the router isn't activated and thats the problem. So again I waited with the same poor result. I called again and they told me that the problem is gonna get reviewed to be resolved. That was yesterday and my wifi is still not working. They can't even find the problem guven how many excuses they gave and my problem is still not resolved. I really expected better from them. This is utterly poor service Rain. I will be canceling my contract with you.
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