The rain team's services are becoming increasingly disappointing. I am struggling to understand the rationale behind the escalating rates, which now require us to pay more than we should. Furthermore, we are required to make double payments for activation, which often does not occur. This situation is particularly frustrating given our daily reliance on the internet, only to experience disconnections. The team's communication is inadequate, with unfulfilled promises to send links and a lack of follow-up. Interacting with the WhatsApp support yields unhelpful responses, such as 'I don't understand you, I'll get back to you later.' This is unacceptable and stressful. I also find it concerning that honest reviews are often ignored, while only positive reviews receive responses. I urge you to address these issues promptly.
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