rain.co.za

3.8
3.8 Based on 580 reviews

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Flint
Their connection is as unstable as my ex-girlfriend

**Short version:** Rain bad. Rain super stinks. Rain connection is as unstable as my ex-girlfriend. **Long version:** We moved to Cape Town with our Rain WiFi and not once — *not a single day* in five months — did we have a stable connection. Dropped constantly. Needed reboots daily like an old Windows 98 PC. Every chat with support was a copy-paste circus of “please run a speed test” or “try rebooting.” Thanks Rain, stellar troubleshooting — I’ll just reboot my life while I’m at it. It got so unbearable that I tried to cancel. Naturally, they made the cancellation process harder than breaking up with a clingy narcissist. The app wouldn’t let me proceed, blocked at every step like I was trying to hack into Fort Knox. Eventually, I had to drag myself in person and force them to cancel like an intervention. They gave us SIM cards with the WiFi. Before cancelling, I actually phoned their support (foolish optimism, I know) to ask if the SIMs would stay active after cancelling the WiFi. “Yes,” they said confidently. Fast-forward — woke up today, SIMs dead. So I called back and sat on hold for an hour, only to have some support agent gaslight me into thinking I imagined the whole thing. Love that for me. **In summary:** Don’t even *think* about it. Rain costs as much (or more) than fibre, delivers a garbage connection, and has a support team that couldn’t troubleshoot a toaster. 1/10. Wouldn’t recommend to my worst enemy. Actually, scratch that — maybe I *would* recommend it to my worst enemy..

1
Date of experience: May 01, 2025

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