rain.co.za

3.8
3.8 Based on 580 reviews

...

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hbraux
2+ year user review.

The service Rain has provided me was great.Their service was great.Now, it's a load of crap. Since a few months ago my internet has spiralled, being extremely low speeds and a HIGHLY unstable connection.I've reported my issue 2's now, and they say they have sent it to "Higher Technicians". It's been more then 2 months now I'd say and nothing has come from it.They have friendly people on the call centre, and nothing it seems in the back of that.You pay R1000+ for a packaged advertised to be 100mbps+, but you'll only get those speeds 12 at night, or early in the mornings, not throughout the day.You'll mostly get 20 - 50mbps download most of the time. Not the 100mbps+ as they advertise.Verdict, I do not recommend the service of Rain, because the service they advertise is not what you get, and their severe poor communication and honesty with their clients.

1
Date of experience: May 11, 2025

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