I really don’t know what to say now this is my second review I feel like trustpilot should add a 0 star rating or a negative rating, rain is the worst if anyone is really looking to use rain your your wasting your time I feel like they have their own clients whom they take crus if your someone else, they call you when they want, some of the agents don’t really know their job you ask questions and they tell you they are going to escalate the issue. Some agents tell you that if the tower goes down for 9 days you will wont have internet for 9 days and you will pay your premium amount and they don’t know when that can be fixed😫😡 other clients receive special treatment technicians are sent to their homes but as for some of us when you ask for technicians they don’t respond you so whoever is looking to use rain hopefully you may be in their list of favourite clients if not prepare for the worst 🤞🏾
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