Don’t go anywhere near this absolutely terrible WiFi service
I cancelled in March last year. I received confirmation and thought it was over. I was then debited in April again. I phoned them and they assured me they would escalate the issue. To this day I’ve received no calls, no emails, no sms. The same process happened for the next 5 months. Costing me a total of R3540. Every month I called and the same process. The best thing about this, THE SIM CARD NO LONGER WORKS. I’m paying for a ghost service. It got so bad that I had to cancel the credit card I used for the payment as no one at rain can find a brain cell in their entire company to assist me. Now today I get an email stating that I owe them R4870 ???? What the hell ? Please don’t go near them. This is a criminal organisation
Unfortunately I will not be contacting them as I have tried many, many, many times. I’ve even met with a consultant IN PERSON. Your promises as as trustworthy as a politician. You say all the right things but don’t deliver anything you promise. I stand by my statement. Rain is rubbish
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