At the beginning this company responded quick and were very informative. When the project manager came out I had explained that I already had a flooring guy contracted for the job but just needed them for the repairs for the damage my dishwasher caused. Scott was on board but as time passed and mitigation was complete I received a text stating that they either get to do the whole job or nothing at all , because it was to hard to place a bid into the insurance just for repairs and not have flooring included. This just didn’t sound right to me. Rainbow pretty much came in and left me with gouges in my plywood on the floor, no cabinets, holes in my walls from where new insulation and drywall need to be added. My house was left destroyed. They decided they were not going to do the work and Scott the project manager states this direction came from the owner. So where does that leave me? It leaves me to start all over again and now contract new contractors. My mother is on hospice living in my home, I can not take proper care of her without a kitchen. I am beyond overwhelmed. Mind you this is all over using the flooring company of my liking:
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Full service restoration services from water, fire, smoke, odor damage.
