Cara Lieberman, the owner of this location is probably the worst I have ever dealt with. With me being a customer that have never dealt with water damage or insurance, I had a lot of questions in which she appeared to be very helpful until the process was initiated and already being managed. My earlier complaint with this company was due to an emergency service as my home flooded. They sent one person in which he did the bear minimal and left puddles of water in the floor in which I had to finish the process. She called the next morning and tried to explain their process and explained they would be coming to remove the wet flooring the next day. This lead to more things than promised and found them taking frames off the doors, cutting into the walls and causing damage saying that the contractor I choose would do the repairs to even more damage they caused. I then asked could I get an estimate just to be told, we are too busy and that my adjusted price would be their price as they use the same system. She even had the nerves to say maybe I could do little by little until I’m financially capable as they are too busy to even assist or do the job. I find this company questionable and they even had me sign a paper that wasn’t filled out but wanted initials on everything and a signature in which I took pictures of . Avoid this company as they do work without appropriately informing you what they are doing and then you’re the person left to deal with the damage.
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Full service restoration services from water, fire, smoke, odor damage.
